Technical Writer

WarmConnect brings Modern Telecommunications to New Age Indian Businesses. We provide a combination of SAAS and related hardware via eCommerce. We are revamping our website for which we need a technical writer.

Responsibilities

Technical Writing

• Explaining the product
• Creating Technical Video Content such as HowTos, FAQs, guides etc.
• In case of hardware products, creating and updating product pages
• Product Documentation
• Case Studies
• Customer interviews
• Press Releases
• Blog posts
• Email campaigns
• All of the above with SEO in mind
• Internal documentation of procedures
• identifying procedural improvements based on above
• Creating proposals and RFPs

SEO

• Key word research
• Tracking and improvement in SERPs 
• Link building outreach
• Social Media Management
• Curate External Content
• Online Reputation management

Requirements

• Excellent written English skills
• At least 1 yr experience in technical content writing
• Some experience or exposure to SAAS content
• Experience in using a Content Management System
• Experience or exposure to eCommerce will be an advantage
• Exposure to SEO and SEM will be an advantage
• Working knowledge of HTML/CSS will be an advantage

We are soon to completely revamp our site due to many product additions. This will be a great opportunity to be associated with the creation of a brand new and modern website. The office is located in Mumbai, however we are open to a work-from-home or hybrid arrangement.