One of the first administrative tasks to come to grips with is uploading leads into warmconnect. Each campaign in warmconnect can have multiple lists (databases) for it to use. Each list has many leads. Therefore the process of uploading leads starts with first creating a new list, assigning that list to a campaign and then uploading leads into the newly created list. See how below.
admin mode Agent login agent screen Alert auto start stop Billing CallerID Callingtime calltime campaign Change DNS cheaper Create campaigns dialer DID DNC download email hopper inactivity Lead search lists Login new dialer no leads Recordings Reports schedule Script Server report Setup SHAKEN single agent SMS Start/Stop Start and Stop server STIR Time zone TPV training Transfer-conf webfolders Webphone webrtc winscp