Sometimes you may need to analyse calls made or create custom one-time reports that are not available from the Reports section. Export Calls Report lets you download raw call data to your Desktop for this.
Download call details using Export Calls Report.
- Goto the hostname e.g xyz.cc.warmconnect.in then click on Dialer Administration.
- Click Reports.
- Click on Export Calls Report.
- Select Date Range, Campaigns, Inbound Groups, Lists, Statuses and User Groups and then click SUBMIT.
- Save the file and Open to View the Report.